Plugin has stopped working

  • Resolved Anonymous User

    (@anonymized-15741666)


    7 years, 4 months ago

    The Tidio WP-Admin toolbar on the left side no longer allows us to access the settings, the plugin caused our page to suffer a long load time – when deactivated everything works smoothly again.

    We did not perform any recent plugin updates nor we installed any new plugins – assuming that the plugin itself is no longer stable.

    • This topic was modified 7 years, 4 months ago by Anonymous User.
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  • Plugin Support olektidio

    (@olektidio)

    7 years, 4 months ago

    Hi there,

    Please try the latest version of our plugin – it loads the chat code asynchronously and doesn’t affect the page loading speed. We can help you reinstall it, please contact our support team at tidiochat.com

Viewing 1 replies (of 1 total)

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