• Resolved darivera1014

    (@darivera1014)


    I notice my images that are on my website homepage are now not showing. After doing some testing, I learned the problem is fixed when I deactivate your plugin. Please help!!!

    The page I need help with: [log in to see the link]

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  • Have you identified a specific issue?

    You can use the debugging steps detailed here https://ww.wp.xz.cn/support/article/debugging-in-wordpress/

    Thread Starter darivera1014

    (@darivera1014)

    Thank you for the response. The issue still exists. However, I activated your premium plugin, although I didn’t enter a key as I don’t have one. Once I deactivate the free plugin and activated the premium plugin, the website homepage functioned normally. I have a multisite and several of my sites were affected. I left one of my websites with the free plugin active so that you can see the issue.

    Please visit https://webezoid.com/focus/

    You can see blank spaces that should have images and moving text that are not showing.

    Please advise.

    Thanks, that does help me investigate.

    There was javascript error on the free version that didn’t occur on the pro version, as your site seems heavily javacript dependent I hope that fixing that issue resolves your issue.

    That issue actually has been there for a long time, maybe years 🙁

    Let me know if it resolves things for you?

    Released in 9.0.19

    Resolved in 9.0.19

Viewing 5 replies - 1 through 5 (of 5 total)

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