Hi Cormanaz – We apologize that it’s not working correctly for you. We need to get more details from you so we can trouble shoot it. In some very rare cases, there is an intermittent reload issue that happens after an interim save. As a quick fix, try clearing your cache and restarting in Firefox or Chrome which are HTML5 compatible. Lastly, can you register a ticket and we’ll get this fixed for you. Thanks, Greg.
http://support.inboundwriter.com/anonymous_requests/new
OK this has now been fixed (as of last Friday). It was a timing conflict with another plug-in. Basically it would work the first time and then it wouldn’t work later. This was due to the now-cached javascript was actually loading ahead of HTML5 (which was delayed by the other plug-in). Thank-you very much for bringing this to our attention. Greg
I’m getting this message every time I hit the research button.
“Unable to Research Your Item
We did our best trying to research your topic, but couldn’t get all the way through.
Please close this window and start again.”