Plugin incompatible problem with Product Filter by WooBeWoo

  • Resolved 2buy

    (@2buy)


    4 years, 5 months ago

    Dear support team,

    I’m using your plugin to enable product items to be displayed in some of my pages created with elementor. Unfortunately I found out, if I use your plugin together with the “product filter by WooBeWoo” then the filtering is not proper working any more at my shop page.

    Screenshot – https://www.screencast.com/t/V2Y2F3rbik

    The shop page is pre-filtered instead of not filter on the first approach. After reset the filter using the button below the products are displayed again. Even after refreshing the page, then it is pre-filtered again.

    I am not sure why and what is caused while using both plugins together.
    I am looking forward to hear from to get this problem solved.

    Best regards, Alex

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tarek Aziz

    (@tarekht)

    4 years, 5 months ago

    Hello @2buy

    Thank you very much for reaching out to us 🙂

    We have checked your website and the filters seem to be working properly.

    There is a possibility that you have set the limit to 2 from here

    https://i.imgur.com/5CNNjIM.png

    Please change the limit from there.

    In case the problem persists after that, create a ticket on our support website.

    https://hasthemes.com/contact-us/

    Our support team will definitely assist you with this.

    Best wishes,
    Support Team

    Thread Starter 2buy

    (@2buy)

    4 years, 5 months ago

    Hi Tarek,

    thanks for the feedback to point me in the direction. This was the issue and I have disabled the woocommerce Template builder for now to make sure that it works again.
    Thank you!!

    Regards, Alex

    Tarek Aziz

    (@tarekht)

    4 years, 5 months ago

    The pleasure is all mine @2buy

    Great to know that it is working properly now 🙂

    If you need any further assistance, don’t hesitate to let us know.

    We’ll be more than happy to help you out.

    Kindest regards,
    Tarek

Viewing 3 replies - 1 through 3 (of 3 total)

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