plugin installation error

  • Resolved jmarquett

    (@jmarquett)


    5 years, 11 months ago

    I am trying to install the astra theme with the starter template plugin but I get an error and it does not allow me to complete the installation, the strange thing is that yesterday I could do it normally but not today

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 11 months ago

    Hello @jmarquett,

    So sorry for the inconvenience this might have caused you. Looks like there was a temporary issue with our server which might have caused the issue earlier when you tried to import the site.

    Could you please try to import the site now and let us know if you still face the issue?

    udesi2020

    (@udesi2020)

    5 years, 8 months ago

    Hola, he tratado de nstalar varias plantillas a través de elementor y no me permite realizarlas emitiendo aviso de “ERROR 500”, podrian asistirme para solucionarlo, el sitio es https://udesi.tech. Saludos
    Carlos Ruiz

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 8 months ago

    Hi @udesi2020,

    Please make sure you system meets the system requirements to run the Starter Templates plugin, as mentioned in this doc. After your system meets it, please try again importing the Starter Templates.
    
    Please let us know how you go.
    
    Kind regards,
    Herman 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘plugin installation error’ is closed to new replies.