Plugin Installed but Getting Error

  • Resolved Onkar Ghadi

    (@kokantouristhospitalitycompany)


    4 years, 4 months ago

    Plugin Installed but Can’t do Activate. Please Update me as Early possbile as.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Arif_me

    (@arif777)

    4 years, 4 months ago

    Hello @kokantouristhospitalitycompany,

    Greetings from WP ERP support, hope you are doing great.

    We would like to investigate this further in order to see what caused the issue for you and if it’s something we can prevent from happening. In order to do this please provide us with some additional information about the issue and your setup:

    – Do you see any errors on your site?
    – Which PHP version do you have running?
    – Which WP version you are using on your site?
    – Enable Debug Log and see if you have any errors when WP ERP is activated
    – Perform a conflict test.

    Preferably on a staging site, to see if the site is working fine when only WP ERP is enabled and rest plugins are disabled (other plugins are disabled and default WP theme is active)

    If you need further help with getting us any of the info above do let us know in the support ticket and we will assist you further with this.

    Best regards,

    • This reply was modified 4 years, 4 months ago by Arif_me.
    Arif_me

    (@arif777)

    4 years, 2 months ago

    Hi @kokantouristhospitalitycompany,

    I am reaching out about your case with us.

    It’s been more than 30 days since we’ve heard from you, so I wanted to reach out and let you know we are going to close this ticket.

    Please feel welcome to reopen this ticket or start a new one if you need any further assistance.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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