Plugin is crashing website

  • Resolved ahbdigital

    (@ahbdigital)


    5 years, 2 months ago

    Hello,

    The plugin is crashing my website and my server multiple times a day.
    Here is the error code
    getmypid() has been disabled for security reasons
    locations :
    wp-content/plugins/packlink-pro-shipping/vendor/packlink/integration-core/src/Infrastructure/Utility/GuidProvider.php:52
    getmypid()
    wp-content/plugins/packlink-pro-shipping/vendor/packlink/integration-core/src/Infrastructure/Utility/GuidProvider.php:52
    Logeecom\I\U\GuidProvider->generateGuid()
    wp-content/plugins/packlink-pro-shipping/vendor/packlink/integration-core/src/Infrastructure/TaskExecution/TaskRunnerWakeupService.php:105
    Logeecom\I\T\TaskRunnerWakeupService->doWakeup()
    wp-content/plugins/packlink-pro-shipping/vendor/packlink/integration-core/src/Infrastructure/TaskExecution/TaskRunnerWakeupService.php:53
    Logeecom\I\T\TaskRunnerWakeupService->wakeup()
    wp-content/plugins/packlink-pro-shipping/Components/Utility/class-task-queue.php:82
    Packlink\W\C\U\Task_Queue::wakeup()
    wp-content/plugins/packlink-pro-shipping/Controllers/class-packlink-frontend-controller.php:28
    Packlink\W\C\Packlink_Frontend_Controller->__construct()
    wp-content/plugins/packlink-pro-shipping/class-plugin.php:275
    Packlink\W\Plugin->create_admin_submenu()
    wp-includes/class-wp-hook.php:287
    do_action(‘admin_menu’)
    wp-admin/includes/menu.php:155`

    Could you please advise on this error ?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author packlink

    (@packlink)

    5 years, 2 months ago

    Hi

    `The Packlink module performs certain actions in the background. Such actions include refreshing lists of available shipping methods, uploading order details to Packlink, updating order status in a shop, etc.

    To check if there is a background action that should be performed the module sends a single web request to itself. This web request is sent once every 5 seconds. It is a very high-performance request that in the vast majority of shops has no detectable impact on performance.

    If there is a necessity the module can through a configuration reduce the frequency of the mentioned web request. This configuration is not available to the customer through a configuration panel, instead, the optimal configuration should be set only by a support engineer.

    If there is a need to reduce the frequency of this web request (from 5 seconds to the value the client specifies) please check with the client to which frequency he wants to be set, and we will set the optimal configuration for a customer’s hosting platform.

    Packlink Team

    egonmai

    (@egonmai)

    5 years, 2 months ago

    hi,
    I have the same problem with my site on siteground is possible setup this frequency to a minute ?

Viewing 2 replies - 1 through 2 (of 2 total)

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