Plugin is inconsistent

  • bilalsheikh10

    (@bilalsheikh10)


    1 year, 1 month ago

    Hi, we are using CBR free plugin on our website and the working of plugin seems inconsistent. When we first time installed the plugin, it worked fine, however after some time it completely stopped working. We also tried reinstalling the plugin but its still not working. The product that we want to restrict appears in our shop page as well as in the search pages. But when we click on the product to view it we are correctly redirected to the home page as expected. So its working if someone clicks on the product and tries to view it, but its visible in the shop and search pages, which should not happen. Below are the screenshots of our settings and the list of active plugins we are using.

    We tested this using incognito mode in chrome with a VPN. We also tested this using the CBR frontend country debug tool dropdown option


    Screenshots:
    https://ibb.co/F4XpP0c9
    https://ibb.co/dwsMSkw7
    https://ibb.co/cSn6gwWC

    Plugins:
    https://pastebin.com/sepgjCnk

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 1 month ago

    Hi @bilalsheikh10,

    This might be a caching issue. Please try deactivating any cache plugins or caching systems on your store, then check the issue again using an incognito window.

    Let me know if you need any further assistance.

    Thanks,
    Kuldip

    Thread Starter bilalsheikh10

    (@bilalsheikh10)

    1 year, 1 month ago

    Hi @kuldipzorem,

    We are not using any caching plugin or any type of caching systems on our store. I also tried testing on different browser, in incognito mode but its still showing the restricted products

    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 1 month ago

    Hi @bilalsheikh10,

    I believe the Page Optimize – by Automattic (v0.5.6) plugin is a caching tool designed to improve your website’s speed.

    Please try deactivating it and then check the issue again.

    Thanks,
    Kuldip

Viewing 3 replies - 1 through 3 (of 3 total)

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