Plugin Is not allowing submit button | ww.wp.xz.cn

Resolved tschabs21
(@tschabs21)

1 year, 1 month ago

The plugin is not allowing people to submit our contact form and I have had to disable it now. Viewing some sessions through my Clarity account, I am able to see that this issue started after the 3/27 update. Anyone else having this issue or any guidance on how to troubleshoot this, as I am new to using this plugin and was one that the previous web developer used.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support dimitrycleantalk
(@dimitrycleantalk)

1 year, 1 month ago

Hello @tschabs21,

Could you please tell us which plugin you use for your contact form?

Plugin Support amagsumov
(@amagsumov)

1 year, 1 month ago

Hello @tschabs21,

We’ve made a fix. Could you please try this version?

https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip

The update guide: https://cleantalk.org/help/update-wordpress

We would appreciate your feedback.

Thank you!

Plugin Support amagsumov
(@amagsumov)

1 year, 1 month ago

Hello,
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
3 participants
Last reply from: amagsumov
Last activity: 1 year, 1 month ago
Status: resolved