• Resolved DaffodilDaydream

    (@jenniferklibby)


    I have created posts and have set the unpublish date. The unpublish date shows as a cron job when I view the posts, but two posts have gone beyond their unpublish date and both remain published. I have verified that my site is not using a caching plugin and cron is running properly. I installed the plugin a few days ago and tested it out by adding just 4-5 posts. It worked great so I went ahead and added the remainder of my posts and now it doesn’t work. I’m running WordPress 6.2, PublishPress Future 2.9.2, PHP 7.4.33, and use SiteGround for my hosting. (Yes, I have already checked out your troubleshooting guide and gone through the list.)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @jenniferklibby

    Thanks for using PublishPress Future. Can you take us through all 6 steps of the troubleshooting guide, please? https://publishpress.com/knowledge-base/troubleshooting-future/

    For example, have you gone to Step #6 and tested?

    Thread Starter DaffodilDaydream

    (@jenniferklibby)

    Yes, I have gone through all 6 steps, including testing the plugin on another site on the same server. The only step I did not complete is #5, as I have no idea how to do that.

    Step #1. Have you disabled all caching services and plugins? Yes
    Step #2. Have you confirmed WP Cron is working on your site? Yes
    Step #3. Are cron tasks being created? Yes
    Step #4. Are your debug logs accurate? Yes
    Step #5. Does an alternative to WP Cron work? I have no idea how to do this
    Step #6. Is the problem with your server? No

    This plugin worked fine until I added more posts. It has been active for a total of 4 days, worked for the first three days, now not working today.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @jenniferklibby Can you try installing the plugin https://ww.wp.xz.cn/plugins/wp-crontrol/?

    Then set expiration on one of the posts, check if you can see it on the WP Crontrol. If yes, wait until it hit the time that needs to expire. After it reached the time, did you see the cron running and disappear? Or does the cron stay there?

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)

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