Plugin is not working on Amazon EC2

  • Resolved april20

    (@april20)


    11 years ago

    The Plugin works really great in my local machine, but it’s not working on the Amazon EC2 instance. Instead of using the shortcodes to display the feed, it just displays the raw shortcode “[custom-facebook-feed]” on my website. I am using the free version.

    Could someone please help me as soon as possible on this issue, I tried to look through the internet but I couldn’t find anything and I am a newbie to WordPress. Thanks in advance!

    https://ww.wp.xz.cn/plugins/custom-facebook-feed/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    11 years ago

    Hey april20,

    If you’re only seeing the shortcode text like that then it usually means one of two things:

    1) The plugin isn’t activated
    2) Your theme doesn’t actually support shortcodes in the area of your site where you’re using the shortcode

    Could you check whether either of the above are true? Also, if you can send me a link to the site then I’d be happy to take a look.

    John

    Thread Starter april20

    (@april20)

    11 years ago

    Hey smashballoon,

    Thanks for the quick reply, It was a silly mistake, I was trying with different FB plugins, so activated different plugin and used different shortcodes. It works fine now, Thanks!

    Plugin Author smashballoon

    (@smashballoon)

    11 years ago

    No problem, glad to hear all it working now 🙂

    Just let me know if you have any future issues and I’d be happy to help.

    John

Viewing 3 replies - 1 through 3 (of 3 total)

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