• Resolved tech2355

    (@tech2355)


    I’m using a new domain because my old one wasn’t able to be renewed due to admin issues. Some of my tabs aren’t opening as they did on old domain also, I see some type of arrow figure error at bottom of HOME page where it wasn’t there before.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ahir Hemant

    (@hemant-ahir)

    Hi @tech2355 

    Could you please provide a working URL so we can check further?

    Thanks
    Ahir Hemant

    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    Hi @tech2355,

    Welcome to the WooCommerce support forum! I understand you’ve recently switched to a new domain and are now noticing that some tabs aren’t opening as expected, along with a strange arrow icon appearing at the bottom of your homepage. I can imagine how frustrating it must be, especially when everything was working fine before the switch.

    To help us troubleshoot this more accurately, could you please share a screenshot of what you’re seeing on the homepage and point out which tabs aren’t functioning correctly? Additionally, it would be helpful to know how you went about changing the domain. Did you update the URLs through your WordPress settings, use a migration tool, or make manual changes to your database or files?

    If you haven’t already done so, I’d recommend checking that all internal links and scripts were updated to reflect the new domain. Sometimes leftover references to the old domain can cause layout or functionality issues. You might also want to use a tool like Better Search Replace to scan and update any remaining links: https://ww.wp.xz.cn/plugins/better-search-replace/

    Looking forward to hearing back so we can dig into this further with you!

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)

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