Plugin & KB hyperlinks point to bad destination

  • afassas

    (@afassas)


    5 months ago

    I have found that following the change of Restrict Content Pro from the ithemes.com world, that almost all of the hyperlinks in both Knowledge Base articles and within the plugin itself that are intended to to offer help or additional information are being forwarded to an incorrect page.

    For example:
    https://help.ithemes.com/hc/en-us/sections/360008799334-Getting-Started
    Lands at: https://solidwp.com/support

    Although the SolidWP website is a sister product of the Restrict Content Pro developers, this is not helpful. I know that it will be a project to find and fix them all. Please acknowledge that you are aware of this issue.

Viewing 1 replies (of 1 total)
  • Plugin Support ramilbatoy

    (@ramilbatoy)

    5 months ago

    Hi @afassas

    Thank you for reporting this. We’re aware that after the transition away from the iThemes.com domain, a number of legacy documentation and help links are still redirecting to the SolidWP support site. This behavior is tied to the retirement of the old iThemes help center and the associated redirection rules.

    For current documentation, please use the updated Restrict Content Pro Knowledge Base:
    • Knowledge Base: https://restrictcontentpro.com/knowledgebase/
    • Getting Started Section Here.

    We are actively reviewing and updating these legacy links so they resolve correctly going forward.

    Thank you again for bringing this to our attention.

    Best regards,
    Ramil

Viewing 1 replies (of 1 total)

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