livesite077, I’m sorry to hear you were having problems with GrabPress.
The problem with the contact us and support forms on our corporate website were unrelated to GrabPress – caused by updates to our email server, so the connection to our mail server was broken for a short time. We quickly fixed that today, so the contact and support forms on our site will work as expected now. We also welcome direct email support to [email protected].
Can you tell us the domain for your GrabPress site, or your GrabPress API key (displayed at the top of the Autoposter page in the plugin), so we can disable your connector and feed? You can also do this on your end by removing the ‘grabpress’ user from your WordPress Admin Users section – that way, GrabPress has no permission to post to your site.
In versions up to 2.3.7, we use XML/RPC to post to your site, using the ‘grabpress’ user in your WordPress admin users section. In Grabpress versions 2.4.0+, we will no longer be using XML/RPC to post to WordPress sites, we’ll be using the WordPress.com (Oauth) authentication process to establish authentication between Autoposter and your WordPress site.
Can you also tell us how you uninstalled GrabPress? I ask because we disable the connector and associated feeds once a user ‘deactivates’ the plugin using their WordPress Admin plugins page. If for example, a user deletes the plugin folder, without using the WP Admin, this could introduce the issue you mentioned.
Note: We plan to release v2.4.1 to ww.wp.xz.cn within the week, and you’ll see some significant improvements to the user experience and user interface, and improvements to the settings and Autoposter authentication process.
I hope this resolves your issue, and that you’ll give GrabPress another try. We care very much about supporting our users, and finding ways to improve the plugin.
