• Resolved jussi18

    (@jussi18)


    We have really enjoyed your plugin! It has been a super helpful for us.

    But after the last update (which was made today), the plugin blocked the administration page with a redirect loop. We had to disable the plugin, so we could enter the administration page.

    Are we the only one having this problem? Is there a possible update/hotfix coming? We would love to continue using this great plugin.

    Thanks in advance,
    Jussi

    https://ww.wp.xz.cn/plugins/the-events-calendar/

Viewing 6 replies - 16 through 21 (of 21 total)
  • Today i noticed that, next to this issue, since version 3.8 (also 3.8.1) my Media Library isn’t showing it’s grid view (giving 500 server errors about /wp-admin/admin-ajax.php)

    Since we have campaign’s running linking to events in the calendar it is not easy for me to test and experiment since it has to be up and running all the time…

    We’re using a child theme of Inkness (with only minor tweaks: an extra page type and a slightly customised page from another theme)
    Running WP 4.0–nl_NL, hosted by Hostbasket
    Where do i check the status of Object caching?
    We’re not running a multiuser/network install

    Brook

    (@brook-tribe)

    Howdy warregubbi,

    Would you mind opening up a new topic for that issue? It does now sound like it is the same thing at all as our infinite redirects. That will help keep things orderly and focused. Thanks!

    Thanks again mevil, I will send you an email.

    – Brook

    Thread Starter jussi18

    (@jussi18)

    Sorry to inform that the snippet didn’t work for us. Here is the list of add-ons we are currently using:
    Simple Full Screen Background Image
    PDF & Print
    Meta Slider
    MailChimp for WordPress Lite
    Juiz Social Post Sharer
    Front Page Category.

    We are running 4.0–fi on the Live Wire child theme hosted by Suncomet.

    Thanks for your efforts,
    Jussi

    Brook

    (@brook-tribe)

    Interesting! That’s no good. Are you on a network install jussi18?

    If anyone who is still experiencing this issue is willing to share a copy of their database it would be immensely helpful. Email pro [at] tri.be to arrange a secure way to get us a copy.

    I have identified two theoretical way in which this could happen. One is if you updated two or more plugins at once, and one of them has an activation screen implemented in a similar waa to ours. In which case the two would conflict and fight each other. No good! Want to fix this as soon as we can. The second would likely apply only to network sites where the host domain has been changed or restricted. There could be other possibilities though, so DB dumps could be essential to getting to the very bottom.

    – Brook

    Plugin Contributor leahkoerper

    (@leahkoerper)

    It’s been a month since we last heard from you, so in accordance with our forum guidelines I’m marking this thread resolved. Thanks for your support!

    ~Leah

    Plugin Contributor leahkoerper

    (@leahkoerper)

    Hello,

    I just wanted to update you here and let you know that we have a fix for the issue you reported in our upcoming release. Thank you for bringing it to our attention! Keep an eye out for an update coming soon. If you are still experiencing issues after the update, please start a new thread and we’d be happy to look into it. Thank you for your patience and support while we got this corrected.

    Best,
    Leah

Viewing 6 replies - 16 through 21 (of 21 total)

The topic ‘plugin made redirect loop’ is closed to new replies.