[Plugin: MailChimp List Subscribe Form] Multiple Interest Groups won't submit

  • lemonaise

    (@lemonaise)


    14 years, 2 months ago

    Hi,
    The Mailchimp plugin is working really well for me so far, I just have a problem with Interest Groups I hope someone can help me with. I have a form at http://foodsyoucan.co.uk/join-our-community/ . You can see I’ve modified the widget code slightly, so there’s a checkbox to select/deselect all sub-groups inside a group. It’s important to note, my issue still arises without this extra functionality.

    Basically, if I select sub-groups from more than one group and click Subscribe, I get an error: An Invalid Interest Group was selected. Is this a limitation of Mailchimp or is it possible to amend the code to fix this?

    Thanks in advance.

    http://ww.wp.xz.cn/extend/plugins/mailchimp/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter lemonaise

    (@lemonaise)

    14 years, 2 months ago

    Can anyone help with this? I wrote to Mailchimp support and they just directed me back to this forum.

    mc_nate

    (@mc_nate)

    14 years, 2 months ago

    Hey there, Lemonaise!

    Thanks for your patience while we investigated.

    I’m definitely seeing this on my end as well. I’ve opened up a ticket with the developers to see what exactly is causing the conflict. It only appears to happen when multiple sets of checkboxes are used, unfortunately.

    As an immediate workaround, you could try to use MailChimp’s embedded form (or the fancy form that was designed, too). We’ve got a quick walkthrough in our Knowledge Base to help with adding that to your site, as well:

    How can I add my signup form on my website?: http://eepurl.com/gOGN

    While we can’t provide an ETA, as soon as we hear something, we’ll keep you updated.

    Thanks for bringing this to our attention.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

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