• Resolved James

    (@james-feaver)


    Hi,

    Great plugin. On my WooCommerce block-based checkout, with a UK based store, there is an optional field for County.

    With your plugin activated, if I leave the county field empty and try to place the order, I get an error “! Please enter a valid state/county”. https://prnt.sc/eTF54zg70qPB

    If I deactivate your plugin, the behaviour is as expected. https://prnt.sc/TJIyN42ZPpvC

    I have deactivated every plugin except WooCommerce to home in on yours.

    Thanks,

    James

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • jyotsnasingh520

    (@jyotsnasingh520)

    Hi,

    We ran the test on our end, but we could not reproduce the issue on our end the County (optional) field remain optional on our test even with our plugin active (we tested it with Block based checkout page as well as classic checkout page). We checked your staging site it looks different it has many extra field that are not part of core WooCommerce checkout page make sure to test the plugin by deactivate all plugin and switching to WordPress core theme like twenty-twenty-five

    Thread Starter James

    (@james-feaver)

    Hi,

    Thanks for the response. I did deactivate all plugins and slowly add them back in, and try twenty-twenty five. I was convinced it was yours, but now I think it is a WooCommerce error but intermittent. I need to try to work out what circumstances trigger it so it is repeatable.

    Sorry to bother you.

    jyotsnasingh520

    (@jyotsnasingh520)

    No problem, Thanks for the update !!

Viewing 3 replies - 1 through 3 (of 3 total)

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