Plugin modified website code

  • Resolved iuliwss

    (@iuliwss)


    3 years, 2 months ago

    Hello,

    After updateing 10web booster plugin and optimizing it, the plugin changed the webpage’s code and it won’t return back to normal even after “Test mode” or disableing the plugin.
    ?twbooster=1 is exactly the same as the main page with the “test mode” on.

    Tried switching from extreme to standard and balanced, tried clearing cache, nothing working, all pages are corrupt now

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter iuliwss

    (@iuliwss)

    3 years, 2 months ago

    website should be looking like the .ro version of the website instead of .com

    Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 2 months ago

    Hi dear @iuliwss ,
    We are sorry for any caused inconvenience.

    10Web Booster does not affect website when in test mode or deactivated. Thus after enabling Test Mode, all 10Web Booster changes should undone. It is possible that it may have conflicted with another plugin, such as an optimization plugin, which caused your website to be cached. This could explain why disabling the plugin did not resolve the issue.

    May I please kindly ask for your website link to assist you? We will check it ASAP and make sure you don’t face any issues.

    Regards, Mane

    Thread Starter iuliwss

    (@iuliwss)

    3 years, 2 months ago

    Hello!
    millionette.com

    Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 2 months ago

    Dear @iuliwss ,

    Will you please kindly contact our technical team ASAP using the following form?

    Please mention this forum post link in your email.
    Regards, Mane

    Thread Starter iuliwss

    (@iuliwss)

    3 years, 2 months ago

    Hello!
    Already submited 8 hours ago, but no answer yet – ticket number 144322

    Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 2 months ago

    Dear @iuliwss ,
    Thanks for your trust. 

    The issue is caused by Variation Swatches for WooCommerce – Pro plugin. Please, deactivate it. As soon as you activate this plugin and clear your website cache, the issue will be back. 

    Why you faced it after 10Web Booster installation? 
    Before 10Web Booster your website was loading from cache. 10Web Booster simply cleared the website cache and you noticed the issue. 

    Thus you can go ahead and activate 10Web Booster on your website. It will not make any changes with website core files and Test Mode will surely undo its changes.

    Please, check the details of the previous issue with Variation Swatches for WooCommerce – Pro plugin support. 
    Regards, Mane

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin modified website code’ is closed to new replies.