[Plugin: NextGEN Gallery] problems constructing galleries

Hi, I’m a relative newcomer to wordpress & nextgen gallery…I’ve wrestled with settings to try and get gallery construction consistent…
If I use the flash upload I get nowhere… error message as below…and no image uploaded.

Directory /web1/user…../website/wordpress/wp-content/gallery/15-1721 contains no pictures

If I disable the flash upload then I get this error
Error, the file permissions could not be set

If I then go and scan for new thumbnails in gallery it creates them OK but the edit thumbnail/view metadata options aren’t available. (just an empty box pops up).

The web1 start to the directory address is something I’m not sure about …maybe something to do with my server…above the folders I see in my ftp window..

I find some of these symptoms in other posts but none exactly the same …I’ve tried several suggested solutions with no success.
(changing themes, upgrading, etc)

I contacted my host and their comment was
“What you may wish to do is a search on getting the nextgen gallery plugin working on a web server that runs suphp as it may be that the setup for the plugin needs to be modified in some way to get it to work correctly for you.”

Operating System : Linux (32 Bit)
Server : Apache/2.2.3 (CentOS)
Memory usage : 15.38 MByte
MYSQL Version : 5.0.77
SQL Mode : Not set
PHP Version : 5.2.17
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 32
PHP Max Upload Size : 2M
PHP Max Post Size : 8M
PCRE Backtracking Limit : 500000
PHP Max Script Execute Time : 30s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes
Graphic Library

GD Version : bundled (2.0.34 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : No
XBM Support : Yes
JIS-mapped Japanese Font Support : No

Thanks for any help in advance, all best from Greg

http://ww.wp.xz.cn/extend/plugins/nextgen-gallery/