Sona
(@support-web-dorado)
Dear chengyao09,
Please go to Settings Smart Load and set it to Yes. This will allow having a faster load, since the issue might be connected with the load. Thank you.
Thank you for you reply. I changed the settings.
But unfortunately, that does not solve the problem. It still happens sometimes.
Sona
(@support-web-dorado)
Dear chengyao09,
Could you please tell us the browser you use for testing it out?
I am using Chrome, Version 45.0.2454.101 m
I also test it on IE9 using Browserstack.It seems fine..
But is has the same problem on IE 11.
Thank you!
Just to let you know, I tried again on that link.
When I right-click on “HOME” and open the page in a new tab, the Slider displays properly, while it does not if I left-click it.
I even change changed the link target in the menu settings, and checked the box to let it open in a new window/tab. In this way, it is still not displaying properly when I left-click the “HOME” button.
Just asking, have you seen how it looks when it is not displaying properly?
Thank you so much for your help.
BTW, just for your reference, I use the $30/per year version. Although I don’t think there will be difference if I used $40 version.
Sona
(@support-web-dorado)
Dear chengyao09,
Please provide us your email, we will send you a custom version to test it out. Thank you.
Wow that is awesome. Thank you so much.
my email address is [email protected]
Does that mean I need to make the sliders again, using the new version?
It won’t take a very long time. I am just asking.
Thank you again!
Sona
(@support-web-dorado)
Dear chegyao09,
We have emailed you the custom version. Thank you.
