Plugin not recognizing text

  • savethevets

    (@savethevets)


    6 years, 5 months ago

    I’ve installed the plugin, but it’s not recognizing text. I copy a two word phrase and paste it into the search window. The result is “Apologies, but no entries were found.”

    I’m sure I’m missing something in the settings which allows the plugin to recognize text, but I can’t figure out what it is.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    6 years, 5 months ago

    Hi @savethevets,

    Thank you for your message. I will try to help you, but I need some extra things from you:

    1. A screenshot of a command to perform the database and results (entire window).
    2. SQL query displayed after change in plugin code (https://gbiorczyk.pl/img/8jYkbzF.png) when you try to search for something.
    3. Database dump (only table wp_posts and wp_postmeta tables). Please delete private data from it, if any.
    4. ID of post you want to find.
    5. Version of ACF plugin and version of ACF: Better Search.
    6. Screenshot of your search results (entire browser window).

Viewing 1 replies (of 1 total)

The topic ‘Plugin not recognizing text’ is closed to new replies.