Plugin not work

Hello @sq7acp,

1. Have you checked the error logs?
2. Do you have a cache plugin (like WP Super Cache) installed? Have you tried to clear the cache or disable that plugin?

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George

@sq7acp: have you checked the error logs? I’m asking you because I can’t replicate the problem on my test environment.

• This reply was modified 7 years, 2 months ago by George J.

@sq7acp

1. If you use cPanel: https://www.inmotionhosting.com/support/website/stats-logging/how-to-view-cpanel-error-logs
2. If you use Plesk: https://docs.plesk.com/en-US/onyx/customer-guide/websites-and-domains/viewing-website-error-log.73938/
3. You can also enable WP_DEBUG to log the errors: https://codex.ww.wp.xz.cn/WP_DEBUG