Hello, if in chrome, right-click and choose inspect, then you can see what javascript errors you get. Often it gives a clue about Google Maps API problems.
Hi gives me the following error:
/**/_xdc_._geq0fm && _xdc_._geq0fm( {
“results” : [],
“status” : “UNKNOWN_ERROR”
}
)
Can you give me the errors from Chrome inspect.
Also on Chrome from this error, because it is a Network error and is the same for all browsers
/**/_xdc_._g2dzjt && _xdc_._g2dzjt( {results: [], status: “UNKNOWN_ERROR”} )
results: []
status: “UNKNOWN_ERROR”
Try with the updated version. Btw what country’s address do you try? Also so make sure
you have other Shipping zones defined where you got stuck.
I have updated to the latest version and I no longer have the error as before but still tells me that there are no shipping methods.
One of the test addresses is this: Via Ospedale, 99 31044 Montebelluna (TV) Treviso
Hmm it works good for me. If you have more than one shipping method, put them in same shipping zone.
On you second link right over where you add postcodes, add Italy
Hi, I tried adding Italy and leaving the postcodes, or leaving Italy and removing the postcodes and nothing changes.
He always tells me no shipping method.
Can you try putting 6 cities as perimeter?
There are the cities of my zone perimeter: Treviso, Bassano del Grappa, Conegliano, Castelfranco Veneto, Quero, Pieve di Soligo
https://drive.google.com/file/d/1es5WNFygz1FHVrvnHbsNUUDFpE0M0_r2/view?usp=sharing
Then try to see what it tells you if you use the address Via Ospedale, 99 Montebelluna 31044 Treviso
Can we if not try to see with team viewer?
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This reply was modified 6 years, 1 month ago by
giuliastully.
The address works find, and it hits the Zone. Make sure you have no other Shipping zones added besides the Italy one. If not works mail our support email.
I sent you an email to the support address because I only have a defined area and it doesn’t work.
I have attached pictures with all the settings I have entered
Thanks for helping me.
To solve the problem, the Country must be set and this must also be in the woocommerce checkout fields.
