Plugin not work

  • Resolved lwwork

    (@lwwork)


    1 year ago

    The subtitle only appears on the single product page; it does not appear on the cart, checkout page, even on the newly launched site. I tested on theme Twenty Twenty-Five.

Viewing 3 replies - 1 through 3 (of 3 total)
  • harshilitaliya

    (@harshilitaliya)

    1 year ago

    Hi @lwwork,

    Thank you for reaching out.

    We have tested the subtitle functionality on a fresh WordPress install, and it is working correctly on the Cart and Checkout pages when using the Classic templates.

    The issue you’re facing is because your site is using the new Cart and Checkout blocks, which are part of the block-based editor (introduced in themes like Twenty Twenty-Five). These blocks are locked and cannot be edited directly to support additional customizations like the subtitle.

    To fix this:

    • Please replace the Cart and Checkout blocks with the Classic shortcodes:
    • [woocommerce_cart] for the Cart page
    • [woocommerce_checkout] for the Checkout page

    This will allow the subtitle to work properly.

    You can see the block lock example here: https://i.imgur.com/X4lxniY.png

    Let us know if you need help switching to the Classic editor or if you have any other questions!

    Best regards,
    SpiderWares Support Team

    Thread Starter lwwork

    (@lwwork)

    1 year ago

    Thank you!

    Works now!

    harshilitaliya

    (@harshilitaliya)

    1 year ago

    Hi @lwwork,

    We’re glad to hear that it’s working now!

    If you’re happy with the plugin and our support, we’d really appreciate it if you could take a moment to leave a 5-star review. Your feedback helps us continue improving and supporting the plugin. 😊

    👉 Leave a Review

    Thanks again for using our plugin!

    Best regards,
    SpiderWares Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

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