Hello,
it seems something is preventing the settings page from loading.
Make sure you are not using ad blockers!
Check also the console in the browser – make sure there are no errors.
Some plugins or themes may also cause a conflict and prevent the page from loading.
Check also PHP error log for errors.
i don’t use adblocker. Errors in the picture appear in the console as a php error.
link: https://ibb.co/5BwNjbP
All the plugin javascript files as presented as javascripts:
Content-Type: application/x-javascript
I checked this link from your website – instead of serving the javascript file your web server/Wordpress installation serves a HTML page with a captcha:
https://www.colaker.net/wp-content/plugins/ad-inserter-pro/includes/js/image-picker.min.js?ver=2.7.5
Consequently, the scripts are not loaded and the page is not displayed properly.
Try to reconfigure or disable all security features and plugins that may cause this (inappropriate) behavior – at least for backend.
There is no need to check anything in the backend as the user that can access the settings page is already authenticated as an administrator.
Automatic captcha is activated when it log in to my website from a country other than Turkey. I did this to prevent malicious bots.
I disabled the security system you mentioned and checked if the problem is solved, but the problem is still the same.
Well, you need to somehow figure out what is preventing the javascript files from loading and executing.
The settings page relies on them.
Try to disable all other plugins to see the difference.
same problem persists when i disable all plugins.
Then it might be some security setting on the web server.
I would suggest contacting you hosting company.
I’ve got the same problem with a clean install. Before some of the latest WP updates, the plugin worked OK.
