Plugin Author
Kleinmann
(@kleinmannbrightvessel)
Hi @socialbear,
I hope you are well
Could you give us details about the problem you are having ?
What exactly is not working in the plugin ?
You can show us a log of the error and/or share screenshots: https://ww.wp.xz.cn/support/forum-user-guide/block-editor/#sharing-images
– Best Regards
The automated process of sending order status mail, and auto status update in woocommerce orders on delivery and completion that was working before isn’t working after installation of website security from Godaddy.
Also, if i update, delete this plugin site goes down. Please check for this
any update? It wasn’t working from last 12 days and i have to update all status manually. Please let me know.
Plugin Author
Kleinmann
(@kleinmannbrightvessel)
It seems that the issue you mentioned may not be related to our plugin. Our plugin doesn’t include any email sending features. In regards to your statement about updating or deleting the plugin leading to site downtime, we tested it on our dev server without encountering any problems. We recommend checking the debug log for the exact error.
Have you considered checking if your theme or another plugin is causing a conflict?
A good way to troubleshoot is by disabling all plugins except WooCommerce , order status control plugin and temporarily switching to the “Twenty Twenty-Three” theme.
If this works, then there may be a conflict with your current theme or one of the plugins.
Let me know if this helps!
– Best regards
Plugin Author
Kleinmann
(@kleinmannbrightvessel)
As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new topic, if you continue encountering issues or reopen this topic; we’d be happy to assist. Thank you!
