Plugin not working

  • Resolved mc9320

    (@mc9320)


    2 years, 2 months ago

    Unfortunately the plugin doesn’t seem to be working. I’ve used it in the past without any problem, but it only shows one variant and it doesn’t have the query string ?nab= at the end of the URL? Any suggestions? I want to split test 2 landing page designs

    I’ve tried clearing my cache and viewing it in a private browser aswell

    • This topic was modified 2 years, 2 months ago by mc9320.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Aguilera

    (@davilera)

    2 years, 2 months ago

    Is your test still running? What page is it running on?

    Thread Starter mc9320

    (@mc9320)

    2 years, 2 months ago

    Thanks for your quick reply David. It actually looks like it’s working now as I can see the query string at the end of the URL. I think the problem is caused by a caching issue with my Cloudways host. Some updates can take several hours to appear on the site. Do you think that could have been the reason?

    Plugin Author David Aguilera

    (@davilera)

    2 years, 2 months ago

    It actually looks like it’s working now

    That’s great news! I’m happy to hear.

    Do you think that could have been the reason?

    Absolutely. Our plugin adds a tiny script on your tested page with information about your running experiments. If your visitors receive a cached copy of the page in which no tests were running yet, then it’s completely normal that no variant is loaded on that page. However, as soon as they receive the “new version,” the test should work as expected (as you’ve already noticed).

    Personally, I’d strongly suggest that your clean your cache and CDN after starting/stopping a test, just to be completely sure that your visitors will receive the latest version of your website with all the relevant tests running.

Viewing 3 replies - 1 through 3 (of 3 total)

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