• Hi, I am using this plugin for adding a fixed fee to all COD orders. However, with recent updates, the plugin stopped working. Meaning it does show a fee option at checkout but does not add the fee amount to the cart total.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support anjitha21

    (@anjitha21)

    Hi @mmkurhade,

    I have checked the same on our end and it is working with the latest version. Here are the screenshots for your reference: https://prnt.sc/jR_sf6dKOp5d & https://prnt.sc/5ZoX14oUPlKl

    To help troubleshoot this, could you please share a screenshot of your plugin settings for the COD fee?

    In the meantime, please double-check the following:

    1. In General Options, make sure the plugin is still enabled globally.
    2. In the plugin’s COD settings:
      • Go to WooCommerce → Settings → Payment Gateway Based Fees and Discounts → Cash on Delivery.
      • Confirm Enable is ticked.
      • Make sure Fee Type is set and Fee Value is set correctly.
      • Check if you have set Minimum/Maximum cart amount rules — if your current cart total is outside this range, the fee may not trigger.

    Once you send the screenshot, I can take a closer look and guide you further.

    Thread Starter mmkurhade

    (@mmkurhade)

    @anjitha21 take a look at these screenshots.

    Plugin Enabled: https://prnt.sc/KDnJ0Dcpm8Wm

    COD Fee Enabled: https://prnt.sc/L3CGsCQ4pb9O

    Offline Payments Enabled in WooCommerce: https://prnt.sc/dROoE_8kV1fA

    Not Reflecting at Checkout: https://prnt.sc/OKBDH6ZQR8t2

    • This reply was modified 7 months ago by mmkurhade.
    Plugin Support anjitha21

    (@anjitha21)

    Hi @mmkurhade ,

    Thank you for sharing the screenshots! Everything looks correctly configured from what I can see.

    To rule out any possible theme or plugin conflicts, could you please try the following:

    1. Temporarily switch your theme to Storefront or Twenty Twenty-Four.
    2. Disable all other plugins except WooCommerce and the Payment Gateway Based Fees and Discounts plugin.
    3. Then, test the checkout again to see if the COD fee is added correctly.

    If it works in this setup, you can re-enable your theme and plugins one by one to identify what’s causing the conflict.

    Alternatively, please feel free to provide temporary access to your site at “support at tychesoftwares dot com”.

    We will be happy to investigate it further for you!

    Thread Starter mmkurhade

    (@mmkurhade)

    @anjitha21 I already tried that, and it did not work. Will be sharing access to given email.

    • This reply was modified 7 months ago by mmkurhade.
    Plugin Support anjitha21

    (@anjitha21)

    Hi @mmkurhade,

    Thank you for providing the details requested.

    We will troubleshoot it on our end and provide you with an update through email.

    Your patience is greatly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)

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