Plugin not working

  • Resolved Trinaa3

    (@orenlebbo)


    8 years, 7 months ago

    Hi,

    Just installed the plugin.

    Tested the default demo gallery – but it doesn’t work…

    Please your help 🙂

    Thank you,

    Oren

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    8 years, 7 months ago

    Dear Oren,

    Thanks for reaching out us.
    This issue seems to be a theme or plugin related conflict.
    Could you try to
    1) deactivate all your plugins and check if the problem exists?
    2) change your theme to a default WordPress theme for a few seconds only in order to check if the issue exists or not?

    We will wait for your feedback.

    Thanks

    Thread Starter Trinaa3

    (@orenlebbo)

    8 years, 7 months ago

    Dear Huge-IT team,

    I can’t deactivate ALL my plugins… they have a significant roles…

    Is there anything else I can do?

    huge-it-support-1

    (@huge-it-support-1)

    8 years, 7 months ago

    Dear Oren,

    In that case, please, contact us directly and our developers will try to help you to resolve the issue. It definitely needs deeper investigation.

    We will wait for your email. Please include the link to this forum in it

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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