Plugin Not working

  • Resolved sahiloswal

    (@sahiloswal)


    7 years, 9 months ago

    I installed and activated the plugin but the checkout page is the same default one.
    Any help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    7 years, 9 months ago

    It could be a conflict with the theme. Could you change the theme to a standard theme (twentyseventeen or storefront) and see if the plugin works?

    Thread Starter sahiloswal

    (@sahiloswal)

    7 years, 9 months ago

    YES It works in default theme.
    how can i get it to work with my theme?

    Plugin Author SilkyPress

    (@diana_burduja)

    7 years, 8 months ago

    It means that the theme also modifies the checkout page and it overwrites the changes from the WooCommerce Multi-Step Checkout plugin.

    I cannot test with the Claue theme, as this is a commercial theme. Maybe you can contact the theme developers and ask them for a solution.

Viewing 3 replies - 1 through 3 (of 3 total)

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