Plugin not working

  • Resolved aucklandflowers

    (@aucklandflowers)


    7 years, 1 month ago

    Your plugin used to work then I updated woocommerce to version 3.6.1 and wordpress 5.1.1 and now I get the following message.

    If you see this message after page load, user interface won’t work correctly!
    There is a JS error (read here how to view it). Probably, it’s a conflict with another plugin or active theme.

    Here is the JS error:

    woocommerce_admin.js?ver=3.6.1:14 Uncaught TypeError: Cannot read property ‘export_products’ of undefined
    at HTMLDocument.<anonymous> (woocommerce_admin.js?ver=3.6.1:14)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,backbone,wp-util,&load[]=wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,backbone,wp-util,&load[]=wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,backbone,wp-util,&load[]=wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,backbone,wp-util,&load[]=wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2)

    Any suggestions on how to get your plugin working again, I have uninstalled the plugin and deleted all files and reinstalled, still not working.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author algol.plus

    (@algolplus)

    7 years, 1 month ago

    hi

    This JS error is not related to my plugin.

    Please, view page source and scroll to bottom.
    Will you see any error PHP messages?

    thanks, Alex

    Thread Starter aucklandflowers

    (@aucklandflowers)

    7 years, 1 month ago

    Hi Alex,

    Thanks for your quick response.

    Page source is showing 4500 lines of code, there are no errors showing at the bottom.

    Regards

    Lisa

    Plugin Author algol.plus

    (@algolplus)

    7 years, 1 month ago

    hi Lisa

    Do you see only this js error ?
    thanks, Alex

    Thread Starter aucklandflowers

    (@aucklandflowers)

    7 years, 1 month ago

    I see this message on the interface between ‘setup fields to export’ and the buttons at the bottom. It is in red font.

    If you see this message after page load, user interface won’t work correctly!
    There is a JS error (read here how to view it). Probably, it’s a conflict with another plugin or active theme.

    And yes that is the only js error I see.

    Plugin Author algol.plus

    (@algolplus)

    7 years, 1 month ago

    hi Lisa

    Can you submit ticket to helpdesk? I’ll provide updated version for tests
    thanks, Alex

    Thread Starter aucklandflowers

    (@aucklandflowers)

    7 years, 1 month ago

    Thanks Alex, I have submitted ticket.

    please let me know when updated version is available.

    Kind regards

    Lisa

    Plugin Author algol.plus

    (@algolplus)

    7 years, 1 month ago

    The problem was solved after upgrading other Woocommerce plugins.

    Outdated plugin generated wrong “woocommerce_admin” variable.

Viewing 7 replies - 1 through 7 (of 7 total)

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