• Resolved sofia90

    (@sofia90)


    Hi,

    I’ve done all the configuration steps but clients are not able to see the free gift option. Can you help me?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Niels Lange

    (@nielslange)

    Hello @sofia90 👋 Thanks for reaching out! I’m happy to help to solve your issue. Can you tell me which plugins you have activated currently? Maybe it’s good if you post the WooCommerce System Status Report of your site as described on https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/.

    Do you also face issues when using WooCommerce and SMNTCS WooCommerce Free Gift only?

    • This reply was modified 6 years, 2 months ago by Niels Lange.

    Hi Niels
    I also have the same problem. I have set up SMNTCS WooCommerce Free Gift as per instructions. But the config page looks a bit different. Instead of showing “Minimum Cart Value in EUR”, the SMNTCS WooCommerce Free Gift in Appearence > Customize shows only “25”. I tried to type in the dollar value 120 and hit “publish” and it came back with the message “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” I tried hitting publish again but every time it came back with the same error message.

    Plugin Author Niels Lange

    (@nielslange)

    Hello @bellabaciaustralia 👋 Maybe the current issue is caused due to the recent WooCommerce 4.0 release. I’ll investigate this issue and create a fix if I’m able to reproduce this issue on my end.

    • This reply was modified 6 years, 2 months ago by Niels Lange.

    Hi Niels, Thanks for getting back. I would also like to know if the plugin is set into EUR, meaning that we have to convert to equivalent local currency ourselves?
    Regards, Felix

    Plugin Author Niels Lange

    (@nielslange)

    Hello @sofia90 & @bellabaciaustralia 👋 I just released version 1.6 which should solve the current issue. Please let me know if it works as expected. 😉

    Hi Niels, Thanks for getting back. I would also like to know if the plugin is set into EUR, meaning that we have to convert to equivalent local currency ourselves?

    Hello Felix 👋 To answer your other question: The plugin automatically uses the currency that you’ve defined within WooCommerce. 😀

    Hi Niels, Thanks for the plugin. Been looking everywhere for something like this that is free. But it doesn’t work on my site. Nothing comes up. I use Avada template with Woocommerce. All updated to latest software. My website is http://www.naturalvibrancelife.co.za

    Plugin Author Niels Lange

    (@nielslange)

    Hello @naturalvibrance 👋 Have you tried if the plugin is working if you only use the Avada, the WooCommerce plugin and my plugin?

Viewing 7 replies - 1 through 7 (of 7 total)

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