Plugin Not Working @ all.

  • Resolved Marc G

    (@nuevavidatv28)


    5 years, 7 months ago

    The button does nothing.. As you can see from below the form the shortcode is there. but is being ignored..

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Marc G

    (@nuevavidatv28)

    5 years, 7 months ago

    it worked FINE in the free version same form now that I deactivated the free version and upgraded to the licensed it does nothing..

    Plugin Author miniOrange

    (@cyberlord92)

    5 years, 7 months ago

    Hello @nuevavidatv28,

    Thanks for providing us will full details.

    It seems that there has been some conflict on your site. The shortcode is not working because your theme is imposing a loading image on our plugin.
    Hence the button is not working correclty.

    We can resolve this easily and swiftly.

    Please let us know how you would like to connect so that we can work on this together.

    Thread Starter Marc G

    (@nuevavidatv28)

    5 years, 7 months ago

    as far as connecting what is on the table?
    what are the options?
    are you referring to login info or a dual call with instruction via zoom or something?
    We are advanced enough to follow instructions if that is possible as well.

    Thread Starter Marc G

    (@nuevavidatv28)

    5 years, 7 months ago

    Got in contact with support.
    They remoted in and we found that MY theme was the culprit not the plugin. The theme added an image prior to the load of the shortcode and this caused the issue.
    If you have this issue – contact support via your account or the plugin “drop email” from the plugin interface.
    GREAT job by them!

Viewing 4 replies - 1 through 4 (of 4 total)

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