Thread Starter
droid
(@android1pro)
Also I just cloned the site and moved server but since the move the plugin not working at all
A solution that will fix this without loss of any data would be appreciated
Thanks
Can you provide some more details. When you say “not working at all” do you mean hits aren’t being recorded, the admin interface doesn’t show up or something else?
Are you seeing any errors in your logs on on the source code of the page?
Thread Starter
droid
(@android1pro)
Yes,I mean hits are not being recorded.
All admin interface are in place there is no problem.
I even uninstall and re install after manually uploading but still same problem.
Here is copy of server error showing:
[Mon Apr 11 07:05:02 2016] [error] [client 162.144.197.29] client denied by server configuration: /home/phoneone/public_html/android1pro/whm-server-status
Have you checked your settings and resaved them? Make sure Visits and Visitors tracking is enabled. Also check your Exclusion settings, you may want to enable “record exclusions” temporarily to see if the hits are being caught by one of the rules.
The above error isn’t a PHP/WP Statistics error.
Thread Starter
droid
(@android1pro)
All of your suggestions has been implemented.
Despite the existence of many hits today (as indicated by Google analytic),
still no hits being recorder whatsoever from the plugin.
If you look at the exclusions page are there any listed there?
Thread Starter
droid
(@android1pro)
Which exclusion is being hit?
Thread Starter
droid
(@android1pro)
Not exactly sure what you mean by that but here the only exclusion ticked on exclusion tab
http://easycaptures.com/fs/uploaded/902/4479630097.png
Go to Statistics->Exclusions, there’s a chart that tells you why hits have been excluded.
Thread Starter
droid
(@android1pro)
Here is screenshot of exclusion chart which already given to you 16 hours ago,
http://easycaptures.com/fs/uploaded/902/2734248875.png
I went again now and it is the same exact chart but there is no where explanation to explain why hits has been excluded as you can clearly see.
The colour of the line will match the kind of exclusion that was hit, reference the legend at the bottom of the chart (just below where you cut the screenshot off).
Thread Starter
droid
(@android1pro)
User Role is the reason for exclusion
Here is the complete screenshot
http://easycaptures.com/fs/uploaded/903/2625027662.png
So, what now exactly is needed in order to restore hits recordig ??
Check your Statistics->Settings->Exclusions->Exclude User Roles settings.
I also see you have Wordfence install, if it is blocking the hits before they get to us we won’t record them as well.
Thread Starter
droid
(@android1pro)
Here is a copy of what was found under
Exclude User Roles——-
IP/Robot Exclusions——
——Robot list:
007ac9
5bot
A6-Indexer
AbachoBOT
accoona
AcoiRobot
AddThis.com
ADmantX
advbot
AhrefsBot
aiHitBot
alexa
alphabot
AltaVista
AntivirusPro
anyevent
appie
Applebot
archive.org_bot
Ask Jeeves
ASPSeek
Baiduspider
Benjojo
BeetleBot
bingbot
Blekkobot
blexbot
BOT for JCE
bubing
Butterfly
cbot
clamantivirus
cliqzbot
clumboot
coccoc
crawler
CrocCrawler
crowsnest.tv
dbot
dl2bot
dotbot
downloadbot
duckduckgo
Dumbot
EasouSpider
eStyle
EveryoneSocialBot
Exabot
ezooms
facebook.com
facebookexternalhit
FAST
Feedfetcher-Google
feedzirra
findxbot
Firfly
FriendFeedBot
froogle
GeonaBot
Gigabot
girafabot
gimme60bot
glbot
Googlebot
GroupHigh
ia_archiver
IDBot
InfoSeek
inktomi
IstellaBot
jetmon
Kraken
Leikibot
linkapediabot
linkdexbot
LinkpadBot
LoadTimeBot
looksmart
ltx71
Lycos
Mail.RU_Bot
Me.dium
meanpathbot
mediabot
medialbot
Mediapartners-Google
MJ12bot
msnbot
MojeekBot
monobot
moreover
MRBOT
NationalDirectory
NerdyBot
NetcraftSurveyAgent
niki-bot
nutch
Openbot
OrangeBot
owler
p4Bot
PaperLiBot
pageanalyzer
PagesInventory
Pimonster
porkbun
pr-cy
proximic
pwbot
r4bot
rabaz
Rambler
Rankivabot
revip
riddler
rogerbot
Scooter
Scrubby
scrapy.org
SearchmetricsBot
sees.co
SemanticBot
SemrushBot
SeznamBot
sfFeedReader
shareaholic-bot
sistrix
SiteExplorer
Slurp
Socialradarbot
SocialSearch
Sogou web spider
Spade
spbot
SpiderLing
SputnikBot
Superfeedr
SurveyBot
TechnoratiSnoop
TECNOSEEK
Teoma
trendictionbot
TweetmemeBot
Twiceler
Twitterbot
Twitturls
u2bot
uMBot-LN
uni5download
unrulymedia
URL_Spider_SQL
Vagabondo
vBSEO
WASALive-Bot
WebAlta Crawler
WebBug
WebFindBot
WebMasterAid
WeSEE
Wotbox
wsowner
wsr-agent
http://www.galaxy.com
x100bot
XoviBot
xzybot
yandex
Yahoo
Yammybot
YoudaoBot
ZyBorg
ZemlyaCrawl
