Thread Starter
linish
(@linish)
pdf-print\js\front-script.js
This is the script file that causes the issue
In this, the following code is the reason for IE11 issue
html2canvas( document.querySelector(‘body’ ) ).then( canvas => {
Any workaround for this?
Please complete the following steps in order to detect the problem and find its solution:
1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty Twenty) and check if the problem remains.
2) Deactivate all of your plugins except PDF & Print and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status using the following instruction: https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc
4) Contact us back with information about the results.