• I have set up correctly to my knowledge the Top 10 plugin but it will not display any content. I am not sure what I am doing wrong and it used to work before. Right now it is set up on a staging site that will be moved over to a live URL soon but we are wanting to test it on the staging environment to make sure it looks right in the sidebar of the site. I would appreciate any feedback if possible.

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  • Thread Starter jeremymh

    (@jeremymh)

    If I did not mention above, we have a new look on a dev site and want to test ou this plugin to make sure it works. What is the best option for this because with a fresh new installation and trying to configure it nothing shows in the sidebar. What is the best way to correct this issue? Thanks in advance for the help!

    Plugin Author Ajay

    (@ajay)

    Few things to check – is this a brand new install? You can try flipping between the query variable approach and admin ajax to see if it tracks in either case.

    Another alternative is to export the count from your main site and import into your staging site via Top 10 > Import/Export menu

    Thread Starter jeremymh

    (@jeremymh)

    Thank you! I got it working following some of your tips. The last issues I am having is that I am placing CSS code in the styles tab and everything appears to display correctly but the image size I specify. I am having to go back into the Thumbnail section and manually change the image size for it to update. Also, there now appears to be a dot beside each item.

    FYI: I have reset all the settings to default and removed the code but it makes no difference. I hope you can help me with these 2 items.

    See the screenshot here for example.
    Screenshot with Dots

    Plugin Author Ajay

    (@ajay)

    Do you have a site URL I can see so I can play with the CSS?

    Alternatively, you might need to try the

    .tptn_posts ul li { list-type: none !important }
    
Viewing 4 replies - 1 through 4 (of 4 total)

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