Hello @joymondal
Thank you for reaching out to us, we are here to help.
The issue you describe is fairly generic, and with the details you provided we cannot give you much assistance. The link you provided is not working for us, since we probably need some sort of access to reach the site location. We get the error “This site can’t be reachedstaging4.shop.costadoro.it took too long to respond.”
If you don’t want to share any details on a public forum, you can also contact us privately via these instructions: https://paypal.inpsyde.com/docs/request-support/
We will need to get more details like, system report, settings and possibly a URL that is accessible for us to help you further.
Pending your response.
Kind regards,
Joost
Hello, Thanks for the response. staging link is https://staging4.shop.costadoro.it/. Previous we use “WooCommerce PayPal Checkout Gateway” but now we want to use “WooCommerce PayPal Payments”.
Hello @joymondal
The staging site is not accessible without the access details, however it is not allowed to share such details on this forum.
I was thinking again about your situation and since this is working on the cart page, it might be the case that your checkout page does not use the WooCommerce standard short codes. Could you try to test using the storefront theme default checkout page and see if that will show the buttons?
Kind regards,
Joost
Hello, I have deactivated the WooCommerce PayPal Checkout Gateway plugins and activate the PayPal Payments but still not working.
Button is showing on checkout page but after choose the paypal and hit the button it validation shows you have to put the field. But I already put the all fields.
Hell @joymondal
When you say “it validation shows you have to put the field” what field is it (?) telling you to enter? Please provide us with the exact error you are seeing.
Kind regards,
Joost
Hi @joymondal,
I suggest updating PayPal Payments to the latest version 2.0.1 as this resolves a few compatibility problems.
But since we have not heard back from you in a while, I’m marking this thread as resolved for now.
If you have any further questions, please feel free to reopen this topic or create a new one. Thank you!
Kind regards,
Niklas
