plugin not working on WP Subfolder?

  • Resolved humananimal

    (@humananimal)


    3 months, 1 week ago

    Hi

    I have a domain which has multiple subfolder wp installs

    the plugin works out of the box on the top domain, but on subfolder same settings nothing shows up…

    Ideas?

    thanks 😉

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author christianzettinger

    (@christianzettinger)

    3 months, 1 week ago

    Hey @humananimal thanks for your message 🙂

    This looks like something where we should take a quick look directly on the affected site.

    Would it be possible for you to create a short Support ticket here?
    https://wponetap.com/contact-support/

    That goes straight to our dev team, so they can check your subfolder setup and help you out right away. Tech-Support is free, also for free users.

    Best regards
    Chris from OneTap

    Thread Starter humananimal

    (@humananimal)

    3 months, 1 week ago

    Thanks for the super-fast reply!

    I’ve made a few more tests on fresh WP installs in subfolder and it DID work.

    So on my subfolder something else must’ve conflicted, I will give you 5 star rating for cool plugin and epic support.

    Plugin Author christianzettinger

    (@christianzettinger)

    3 months, 1 week ago

    That’s great to hear — thanks so much for the kind words! 🙂

    Happy it’s working on your fresh installs — sounds like something specific on that subfolder site caused the conflict.

    Thank you a lot for the 5-star rating, we really appreciate your support. It genuinely helps a small team like ours keep improving the plugin.

    If anything comes up later, just let us know — we are always happy to help👍

Viewing 3 replies - 1 through 3 (of 3 total)

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