Plugin not working with theme | ww.wp.xz.cn

Resolved sandra2018
(@sandra2018)

6 years, 8 months ago

Hi, I installed the plugin which seemed to be working ok, but I had to deactivate it on this website as my client was seeing this error message:

This XML file does not appear to have any style information associated with it. The document tree is shown below. wp_die ….

They couldn’t see the website. Why would this happen? I want to put it back but can’t if this keeps happening.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support amagsumov
(@amagsumov)

6 years, 8 months ago

Hello, @sandra2018

Thank you for your request.

is the issue solved with disabled CleanTalk plugin?

Do you have any errors in your PHP logs?

Plugin Author alexandergull
(@alexandergull)

6 years, 8 months ago

Hello.

We will test CleanTalk compatibility with the theme . The site https://toursinfiji.com/ is built on it, right?

It could take up to 3 days. We will contact you.

Plugin Author alexandergull
(@alexandergull)

6 years, 8 months ago

Hello, @sandra2018

We have tested plugins compatibility. Everything works fine.

Please, try to update the plugin to the latest 5.127.1 version. If the issues still persists when the plugin is up to date, please contact us via the private ticket system: https://cleantalk.org/my/support/open

Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
3 participants
Last reply from: alexandergull
Last activity: 6 years, 8 months ago
Status: resolved