Plugin not works on Mobile Device

  • Resolved galaxydthsolutions

    (@galaxydthsolutions)


    4 years ago

    I had added product option to select package. In Desktop it is working fine after selecting packages the amount changes for the buyer in the cart and checkout page as per the selected package.
    But in mobile device after selecting package and come on cart page the price of the product don’t change as per the selected package.

    I had use Extra product option for woocommerce to add this option on product page.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    4 years ago

    Hello!

    Could you try to replicate the issue in the demo site please? https://demos.rednao.com/productbuilder/ I tested it but it seems to work to me.

    Regards!

    Thread Starter galaxydthsolutions

    (@galaxydthsolutions)

    4 years ago

    Yes, i had check my website by troubleshooting and find that your plugin is conflicting with my Ocean WP Theme. Is there anything you can help with this.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    4 years ago

    Hello!

    Sorry for the delay, is the issue happening in the url that you shared in this thread? i just tested it and seems to work fine.

    Thread Starter galaxydthsolutions

    (@galaxydthsolutions)

    4 years ago

    It works fine in desktop and computers. My problem is it do not works on Mobile Devices.

    Thread Starter galaxydthsolutions

    (@galaxydthsolutions)

    4 years ago

    Sir please reply as soon as possible or i will step out for another plugin. My Ocean wp theme is up to date updated. If you have any solution to solve this problem on mobile device than let me know.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    4 years ago

    Hello!

    Sorry i don’t have a fix yet, unfortunatelly in order to do this i need to create a site with that theme and then check what is the problem but due the amount or workload i haven’t have time to do it yet.

    If you have the full version though please create a support ticket at https://productbuilder.rednao.com/contact-us/ someone in there should be able to help you quicker than i for sure.

    Regards!

Viewing 6 replies - 1 through 6 (of 6 total)

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