Plugin notification said to start thread

  • Resolved indigokj

    (@indigokj)


    2 years, 11 months ago

    We received this notification:

    Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    2 years, 11 months ago

    Thank you for your patience over the holiday weekend.

    @indigokj Did you enable the support/debugging checkbox as mentioned in the admin notification? It should reveal a “Debugging” menu item and a new page that should show any logs available.

    Thread Starter indigokj

    (@indigokj)

    2 years, 11 months ago

    Yes, I did enable debugging. Below is an error log.

    Log with tokens deleted. Don't post that, OK?
    • This reply was modified 2 years, 11 months ago by Jan Dembowski.
    Plugin Author Constant Contact

    (@constantcontact)

    2 years, 11 months ago

    Hi @indigokj

    Looks like it was this one, and based on the error, it was just a temporary thing on our end. Nothing to worry about at this time. Feel free to untoggle that support setting.

    [2023-06-13 19:49:26] API.INFO: ConstantContact_API::get_lists:303 server_temporarily_unavailable: Internal server error [] []

Viewing 3 replies - 1 through 3 (of 3 total)

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