Plugin ok – service not

  • mikt

    (@mikt)


    7 years, 4 months ago

    Plugin triggered compliance Team and account was suspended after sending ~5 Mails during setup.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mailjet

    (@mailjet)

    7 years, 4 months ago

    Hi, please can you share your account email address so we can see what happened and if we can assist you.

    Kind regards,
    Mailjet Plugins Team

    Thread Starter mikt

    (@mikt)

    7 years, 4 months ago

    Hey, thanks for the follow up. I have a ticket open nr. 1030837. It was said that the compliance team reserve the right to not answer. While i understand the reason to not tell each detail, the customer is left in the fog. I did send a max of 5 test mails while setting up and triggered the ‘Sending Policy’.
    Noone would be able to ‘Modify’ the practice (as requested) without knowing what the issue was.

    Plugin Author Mailjet

    (@mailjet)

    7 years, 4 months ago

    Hello again, I’ve asked the support team to provide you with additional clarification about the blockage via the ticket.

    Kind regards,
    Mailjet Plugins Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin ok – service not’ is closed to new replies.