Plugin Picking up Webserver IP, Not Client IP

  • jbthechamp

    (@jbthechamp)


    7 years, 10 months ago

    I saw a previous top referencing this issue, however the fix there did not solve my problem. I have the latest version of the plugin installed as well as the latest version of wordpress. This is a Multi-Site and it is sitting behind a reverse proxy.

    The plugin is detecting the ip address of the server, not the client.

    Here are is what the plugin is picking up:

    The server is behind a reverse proxy
    (With Proxy: 209.95.136.99, 88.221.222.130, 69.31.29.88 – Without Proxy: 172.31.50.95 – Client IP with current configuration: 172.31.50.95)
    External IP of this server:
    detect automatically
    Current value: 35.174.18.97

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Benjamin Pick

    (@benjamin4)

    7 years, 10 months ago

    Did you try the debug panel? The options are explained there … Probably you will need to whitelist Proxy IPs as you seem to be behind 2 reverse proxies.

    Thread Starter jbthechamp

    (@jbthechamp)

    7 years, 10 months ago

    Hi Benjamin,

    Thank you for getting back to me. I have tried to whitelist the reverse proxy ips and am still getting the same exact result. The irony in all of this is that the X_Forwarded_For header is showing the correct ip address. The leftmost IP as your comment states. Why can’t we use this?

    Benjamin Pick

    (@benjamin4)

    7 years, 8 months ago

    Please copy the informations from the debug panel (including the options part) so that I can see the details.

    • This reply was modified 7 years, 8 months ago by Benjamin Pick.
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Picking up Webserver IP, Not Client IP’ is closed to new replies.