Plugin Removed / Restrictions Still Exist

  • Resolved dougfatheruk

    (@dougfatheruk)


    5 years, 2 months ago

    Hi,

    We used to use Malcare, it was a great plugin but we no longer needed the service.

    I removed all of the restrictions from the Malcare dashboard (hardening etc) and have removed the Malcare plugin but many of the restrictions that Malcare put in place are still present.

    I cannot access New Plugins, Delete Plugins, view the Editor etc.

    What is the correct process to fully remove Malcare from a WordPress site so it reverts back to standard WordPress with no restrictions. I don’t see this documented anywhere.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support amanbv

    (@amanbv)

    5 years, 2 months ago

    Hey!

    Thank you for reaching out to us.

    I can see that you had reached out to our team over email as well & this issue has been resolved.

    Thank you!

Viewing 1 replies (of 1 total)

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