Plugin Sending Multiple Confirmation Emails after Confirming

  • Resolved nroberts27

    (@nroberts27)


    11 years, 3 months ago

    Hi,

    Some of my subscribers complained of receiving multiple confirmation emails after clicking on the link in the first confirmation double opt-in email. I also have user’s email addresses listed multiple times under Recent Subscribers on the Overview page. Could you please help diagnose/fix this problem?

    Below is my Debug Information. Please let me know if you need anything else.

    Thank you for your help!!

    WordPress Version: 4.1.1
    SendPress Version: 1.1.2.22
    PHP Version: 5.3.20
    PHP Memory Limit: 256 MByte
    PHP Memory Used: 19.68 MByte
    MySQL Version: 5.1.70

    Database Tables:
    wp_sendpress_subscribers_event OK
    wp_sendpress_report_url OK
    wp_sendpress_subscribers_status OK
    wp_sendpress_subscribers OK
    wp_sendpress_list_subscribers OK
    wp_sendpress_queue OK

    Ports:
    Port 25: open
    Port 465: open
    Port 587: open

    // Generated by the SendPress Plugin //

    Multisite: No

    SITE_URL: http://spoonfulofgossip.net
    HOME_URL: http://spoonfulofgossip.net

    WordPress Version: 4.1.1
    Permalink Structure: /%category%/%postname%/
    Active Theme: Tempest 0.7

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, sp-standard, sp-custom, sp-form, sp-autoresponder

    Platform: Apple
    Browser Name: Chrome
    Browser Version: 40.0.2214.111
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_9_5) AppleWebKit/537.3
    6 (KHTML, like Gecko) Chrome/40.
    0.2214.111 Safari/537.36

    SP Version: 1.1.2.22

    PHP Version: 5.3.20
    MySQL Version: 5.1.70-log
    Web Server Info: Apache/2.2

    WordPress Memory Limit: 40MB
    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Upload Max Size: 64M
    PHP Post Max Size: 64M
    PHP Upload Max Filesize: 64M
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Homepage 4 (#336)
    Page For Posts: (#0)

    WP Remote Post: wp_remote_post() works

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/lib/php/session
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ACTIVE PLUGINS:

    Bulk Delete: 5.4.1
    Disable Comments: 1.2
    Envato WordPress Toolkit: 1.4
    Popup Maker: 1.1.10
    redShortcodes: 0.3
    Root Relative URLs: 2.3
    SendPress Newsletters: 1.1.2.22
    SP Responsive header image slider: 2.0.1
    WordPress Importer: 0.6.1

    https://ww.wp.xz.cn/plugins/sendpress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Daniel Iser

    (@danieliser)

    11 years, 3 months ago

    I’m the author of Popup Maker, doesn’t sound like you have determined any issue with popup maker at this point but if you do just ping me with an @danieliser and I’ll be glad to chime in.

    Thread Starter nroberts27

    (@nroberts27)

    11 years, 3 months ago

    I appreciate it @danieliser!

    Plugin Author itdoug

    (@itdoug)

    11 years, 3 months ago

    The problem seems to be that you are displaying the pop-up to subscribe on the confirmation page. when I click on the confirmation link (which is unique to each subscriber) I eventually end up on your confirmation page:

    http://spoonfulofgossip.net/confirmed/

    It tells me that I am confirmed and then the pop-up comes up and asks me to sign up again. If someone fills out the pop-up a second time they will get another confirmation email. We need to add some additional check as to whether the subscriber is already on the list and display a different message. In the meantime, the best way to solve this problem would be to prevent the pop-up from showing on the confirmation page. I think it is just confusing people.

    @danieliser Popup Maker Looks pretty cool. We get asked about pop-up plugins all the time. I’ll need to give it a try. Could be great to have one to recommend to SendPress Users.

    Daniel Iser

    (@danieliser)

    11 years, 3 months ago

    @itdoug Glad to hear it, shouldn’t be a problem to disable the popup on that one page.

    Let me know if you find anything that needs addressing for full compatibility with your plugin. Would be glad to add yours to our officially supported list.

    Thread Starter nroberts27

    (@nroberts27)

    11 years, 3 months ago

    @itdoug – Thanks for the help! I thought I had only had it set up where only I was seeing the pop up on every page, not everyone else. Fixed it now though. 🙂

    Thank you both for all the help!

Viewing 5 replies - 1 through 5 (of 5 total)

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