Plugin shortcode doesn’t work on one server, but does on the other

  • handywebman1

    (@handywebman1)


    7 years, 3 months ago

    I used the Duplicator plugin to copy a live site to a test site. Everything is exactly the same and works fine, except one plugin’s shortcode (Responsive Tabs plugin) doesn’t work on the site anymore. Other shortcodes work fine.

    I’ve looked into everything I can think of: disable/re-enabled plugin, reinstalled entire site including database, checked caching, changed php and mysql to the same versions as the live server.

    Just can’t figure it out. Any help or further ideas would be awesome.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    7 years, 3 months ago

    I see this error—wonder if it’s having any impact on your situation:
    Notice: Undefined variable: string in /home3/handyweb/public_html/test/chinatel/wp-content/themes/twentysixteen-child/functions.php on line 168

    maybe try troubleshooting with healthcheck plugin
    https://ww.wp.xz.cn/plugins/health-check/

    HudsonValleyWebDesign

    (@jaycbrf)

    7 years, 3 months ago

    Check server php versions

    Thread Starter handywebman1

    (@handywebman1)

    7 years, 3 months ago

    Thanks for your input @conteniskey and @jaycbrf. I checked both PHP versions and even tried switching them to different versions. And the error that is showing is when I set WP_DEBUG to true, and it shows up on the live site too, so seems to be unrelated.

    The weird thing is, I’ve got the same exact site running on my test server in 2 different languages (so 2 more sites) and the plugin/shortcodes work fine, so it doesn’t seem to be a server related issue.

    Thread Starter handywebman1

    (@handywebman1)

    7 years, 3 months ago

    Thanks for your input @contentiskey iskey and @jaycbrf. I checked both PHP versions and even tried switching them to different versions. And the error that is showing is when I set WP_DEBUG to true, and it shows up on the live site too, so seems to be unrelated.

    The weird thing is, I’ve got the same exact site running on my test server in 2 different languages (so 2 more sites) and the plugin/shortcodes work fine, so it doesn’t seem to be a server related issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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