Plugin should fail gracefully when “pdo” PHP module not installed

  • Resolved Web Generation

    (@webgenerationnz)


    1 year, 2 months ago

    When the pdo PHP module was not installed, the plugin was able to send a test email ok, but other emails didn’t send and the email log wouldn’t load. I was able to find what the problem was by looking in the PHP error log. Activating the missing module through the cPanel PHP config settings fixed the issue. The emails that failed to send while the issue was occurring weren’t present in the log once the issue was fixed.

    This occurred with the latest version of the plugin (v2.2.90) on the latest version of WordPress.

    Message from the error log:
    [26-Mar-2025 03:45:00 UTC] PHP Fatal error: Uncaught Error: Class “PDO” not found in /home/sitename/public_html/wp-content/plugins/fluent-smtp/app/Services/DB/wpfluent.php:17

    Perhaps you can add some code that displays an error to the admin user when the module is not active?

    You can check for the module with the code:
    if (!extension_loaded(‘pdo’)) {

Viewing 1 replies (of 1 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 year, 1 month ago

    Hello @webgenerationnz,

    We apologize for the inconvenience you experienced when it wasn’t enabled on your server.

    We’re glad you were able to resolve the issue by enabling the pdo extension through your cPanel.

    Regarding the emails that failed to send before you enabled the extension, unfortunately, they weren’t logged because the database interaction was failing. This is expected behavior in this scenario.

    We aim to include this improvement in an upcoming release of FluentSMTP.
    Thanks again for your valuable feedback!

Viewing 1 replies (of 1 total)

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