Plugin Site Not Working

Viewing 4 replies - 1 through 4 (of 4 total)
  • David

    (@dwyffels)

    8 years, 2 months ago

    Hey Roniewebstudio17,

    Here is the link you were looking for. If it still does not work for you then please contact me through our normal support page here.

    Thank you and I hope you are having a great evening.

    Thread Starter roniewebstudio17

    (@roniewebstudio17)

    8 years, 2 months ago

    Hi David,

    Thanks for the reply. Upon browsing the link you have provided, I am seeing a distorted page. Please see link:

    https://www.screencast.com/t/IKoJfktSX2k

    Also, the support page for the plugin is not working as per screenshot below:

    https://www.screencast.com/t/WnZPGFDy3GMJ

    Thanks for the response!

    Best Regards,
    R

    David

    (@dwyffels)

    8 years, 2 months ago

    Hey roniewebstudio17,

    I spoke to our server host and everything’s been running great with uptime checks for a full page render and no alarms have gone off, so it’s likely an issue on your end. Please try the following to see whether the same issue still persists.

    1) A different browser
    2) A different connection if possible (eg: try on 3G on their phone)

    Let me know the result and what you discover.

    • This reply was modified 8 years, 2 months ago by David.
    David

    (@dwyffels)

    8 years, 2 months ago

    Hey roniwebstudio17,

    This thread has been inactive for sometime and the problem you were experiencing has been resolved. I will close this thread and if you encounter any other issues just let us know as we are happy to assist as needed.

    • This reply was modified 8 years, 2 months ago by David.
Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin Site Not Working’ is closed to new replies.