Plugin stopped functioning – turns off for no reason

  • joecalabrese7

    (@joecalabrese7)


    6 years, 10 months ago

    The optimizer plugin started out great, but something is broken that the support team has been unable to solve for me. Any setting I turn “on” turns “off” when I go back into the page after about ten minutes.

    Nothing stays “on”. Talked to support, they thought it would be an easy fix looking at my plugins. But after two attempts with support saying it is “fixed”, the problem remains.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    6 years, 10 months ago

    That looks like incompatibility with some security plugin or .htaccess rules on your speciffic site. I can’t find any tickets in the forum. If you share your domain name I can look into it and fix it…for reals 🙂

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    6 years, 10 months ago

    Found your tickets 🙂 Please, update to 5.2.2 and everything should be working just fine!

Viewing 2 replies - 1 through 2 (of 2 total)

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