Hi @auctionsavvy , Thank you for using Headers Security Advanced & HSTS WP. We’ve done a quick check on a listing and can’t find any problems with version 4.8.3 of Headers Security Advanced & HSTS WP.
Before opening an investigation for any urgent patches we ask you to perform the following procedure:
1 – Verify that the plugin is updated with the latest version 4.8.3 (if the plugin is already updated, please follow point 2)
2 – Disable and Reactivate the plugin and run the test again.
3 – In case points 1 and 2 above do not work we ask you to delete and reinstall the plugin.
N.B. If you use cache or external cache managers I ask you to empty them.
[ Signature deleted ]
Hello Andrea,
Yes, it is Version 4.8.3 .
Thanks.
Hi Andrea,
I had deactivated the plugin and reactivated it prior to the request. I just did so again and the result is the same. I just un-installed and re-installed the plug and the result is the same. (I cleared all caches including Cloudflare…)
Stephen
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Side note: @unicorn03 Please lose the signature. It is not needed and frankly a little spammy.
Hi @auctionsavvy, in order to offer you the best assistance I ask you some information to solve the problem as soon as possible…was cloudflare already installed when you made the grade A test?
There are some configurations to check in cloudflare and I will help you as soon as possible by checking your website.
Yes, Cloudfare was already active when I first installed your plugin. None of the Cloudflare settings have been changed(as far as I can remember), but if there is anything you want me to check let me know.
Stephen
As a test I just paused Cloudflare and I got an A Rating. What setting in Cloudflare may have triggered this?
Stephen
I re-enabled Cloudflare, cleared cache both in Cloudflare and WordPress, and still have an A.
Stephen
What Cloudflare settings may be problematic? This may have been a blip, but if I can prevent it from happening again I would like to do so.
Thanks,
Stephen
Hi @auctionsavvy , by deactivating and reactivating cloudflare you don’t find any anomaly anymore right?
I hope the assistance provided was helpful to you.
You may experience this issue when updating cloudflare features, also if it happens again try to disable or restart the service so that the machine can restart regenerating the configurations.
If you liked the plugin and the simplicity we hope for your review thanks.
Thanks Andrea for the information. Much appreciated.
Stephen
Hi Andrea,
The plugin stopped working again. I deleted plugin in and paused Cloudflare. Added back the plugin and reactivated Cloudflare. It is working again, but I think there is a problem. Do you know which Cloudflare setting may be interfering with the plugin?
Thanks,
Stephen
Andrea,
I checked this morning and the plugin has stopped working again.
Stephen
Pausing Cloudflare and clearing the cache doesn’t change the results. Still an “F”. Which makes be believe the Cloudflare is not the issue.
Stephen
Hi @auctionsavvy, we are checking your report as soon as we find the error on some websites that use cloudflare I can help you with the procedure or instructions to proceed.
tank you
